Family & Nursing Care is thrilled to have been recognized with the National Business Research Institute’s (NBRI) Circle of Excellence Award for the eighth consecutive year. This prestigious award recognizes outstanding achievements in Customer, Staff, and Caregiver Satisfaction based on data gathered from 2022 annual surveys of Caregivers, staff, and clients.
The data collected from the survey helps our team understand the experiences of our clients and their Caregivers and allows us to identify areas of excellence, in addition to opportunities for growth and improvement. With a focus on delivering the best client, Caregiver, and staff experience, this validation is meaningful to Family & Nursing Care, and we are proud to share:
Family & Nursing Care embraces the best practice of continually assessing customer and worker experiences (including staff and Caregivers) and targeting the variables that drive these experiences to provide us with the keen insight and actions necessary for continuous improvement.