Jennifer Sussman is the Vice President of Caregiver Operations for Family & Nursing Care. In this role, she oversees finding the highest qualified caregivers and referring the right caregiver to match each client’s unique needs.
Jennifer joined Family & Nursing Care as a college intern in 2002 and has spent her entire professional career with the company. After originally studying to be a teacher, she felt very welcomed by the company culture and found a similar interest in wanting to help people. During her tenure, she has served in many roles, including in IT, accounting, office management, as well as recruiting and caregiver services. She views her current role as one of collaboration and encourages her team to share ideas and challenge the status quo with new ways of doing things.
Throughout her time at Family & Nursing Care, Jennifer has played a key role in growing the company’s network of more than 1,500 highly skilled caregivers to help meet clients’ needs. She also has helped set a high bar with only the top 8% of caregivers who apply meeting the company’s unwavering standards of excellence, ensuring every caregiver is the best-of-the-best.
Jennifer holds a Bachelor of Science degree in education from the University of Delaware. When not working, you can find Jennifer spending time with her husband and two young daughters.