“Talking to Karin [Family & Nursing Care’s Long Term Care Insurance Manager] was a blessing. From the first conversation, I felt heard and taken care of. Karin is helping to make sure my long-term care benefits can be used to provide care for my wife.”
–Nathaniel W., client’s spouse
Family & Nursing Care Select assists clients with getting their reimbursements from their Long-Term Care Insurance (LTCI) carrier by submitting supportive claim documentation directly to a client’s LTCI company. In addition, Family & Nursing Care Select can bill and receive reimbursements from the LTCI company directly, which is something not offered by all agencies.
Our specialized support allows us to advocate on your behalf.
We believe it is our job to ease your mind and present solutions to your challenges—not cause you more paperwork and aggravation.
LTCI policies reimburse policyholders either a daily, weekly, or monthly maximum amount for home care to assist them with activities of daily living. Some policies will also have a benefit for home care if your loved one is diagnosed with a cognitive impairment, such as dementia or Alzheimer’s. While private duty services from Caregivers from Family & Nursing Care (both Classic and Select options) are not eligible for reimbursement from Medicare, Medicaid, or general health insurance, most LTCI policies reimburse their policyholders for these private duty services.
Family & Nursing Care offers and recommends a conference call between the client, the LTCI company and Family & Nursing Care’s LTCI Manager to support clients in getting a full understanding of the criteria, benefits, policy holder responsibilities, and next steps for a successful and smooth experience with the claims process. The client is responsible to pay the cost of any claims not covered by LTCI.
