As home care needs increasingly become more urgent and unpredictable, families often find themselves grappling with the challenge of securing reliable caregiving assistance at a moment’s notice. With the home care industry evolving into a 24/7, 365 days-a-year necessity, the demand for swift, effective crisis care solutions has never been more critical.
At Family & Nursing Care, nearly 75% of individuals reaching out to us are urgently seeking a Caregiver within the next 48 hours, particularly following a hospital discharge or after a fall occurs. Recognizing this growing need, we pride ourselves on being equipped with the staffing, resources, and services to respond promptly and proficiently in any situation. In fact, in January 2024 alone, we provided 55 clients with access to a Caregiver within 24 hours. Some of these clients needed assistance for a few days, others for much longer, all of which we accommodated.
“In a landscape where the need for crisis care continues to escalate, Family & Nursing Care strives to go above and beyond in our response to clients and their family members facing crisis – from the first point of contact with us and throughout the entire care journey,” says Mitch Markowitz, Vice President of Business Development at Family & Nursing Care. “Our unwavering commitment to excellence, coupled with our strategic approach to supporting clients, ensures that families receive the assistance they need regardless of the situation.”
Addressing the Urgent Need
At Family & Nursing Care, we understand the urgency and stress that accompanies the quest for immediate caregiver support. That’s why we offer unparalleled care solutions and a diverse set of teams to address any home care need, especially the escalating demand for crisis care:
- Expansive Caregiver Network: With over 1,500 experienced Caregivers in our pool, Family & Nursing Care offers families an extensive selection to choose from. Each Caregiver undergoes rigorous screening to ensure they possess the skills and compassion necessary to deliver exceptional care.
- Dedicated Coordination Team: Our robust team of Care Coordinating Managers is adept at managing complex scheduling demands and swiftly matching Caregivers with families based on their unique requirements. From coordinating last-minute placements to facilitating seamless transitions, our Coordinators are committed to delivering personalized support every step of the way.
- Client Services Managers: Our Client Services Managers work closely with families to understand their preferences, values, and specific care needs. By fostering strong relationships and open communication, they ensure that client expectations are not only met, but exceeded.
- Comprehensive Intake Process: Our intake team is trained to ask the right questions and gather essential information to assess each client’s situation comprehensively. By understanding the nuances of their needs and preferences, we can tailor our care solutions to provide the highest level of support and comfort.
The Family & Nursing Care Difference
We specialize in navigating the complexities of crisis situations with precision and efficiency, and our approach is rooted in strategic planning, rapid response, and effective coordination. Outside of our unparalleled strategy, we encompass a holistic approach to enhancing quality of life and fostering independence. Whether it’s providing access to Caregivers to assist with daily activities, companionship, or medication reminders, Family & Nursing Care is dedicated to empowering individuals to live life on their own terms, in the comfort and familiarity of their homes.
With a vast network of experienced Caregivers – in addition to our Care Coordinating Managers, Client Services Managers, and Intake teams – Family & Nursing Care can mobilize quickly to meet urgent care demands. Whether it is providing round-the-clock assistance following a hospital discharge or helping to address unexpected health complications, we work to help ensure that families receive the support they need, when they need it most.
To learn more about Family & Nursing Care’s crisis care offerings or any other services, contact us or visit our Home Care Services webpage.