Planning Ahead for Care During the Holidays

As the holiday season approaches, it’s time to start planning for your care needs. Whether you are hosting family at home or joining the millions of people traveling, managing a care plan for yourself or a loved one shouldn’t add to your holiday stress. Family & Nursing Care is here to help ensure the smooth planning and execution of your care plan during this festive time of year.

Planning Ahead for the Holidays

Finding caregivers during the busy holiday season can be challenging. “With the holiday season right around the corner, families often face the dual challenges of managing travel plans and ensuring the safety and well-being of older loved ones. The higher demand for caregivers during this time, coupled with unpredictable winter weather which can make traveling more difficult in addition to increasing the risk of fall-related injuries for older adults, can create additional stress for families,” explains Kelly Ann Sharp, Director of Client Services at Family & Nursing Care. “Our priority is to provide seamless support so that families can focus on enjoying the holidays, knowing their loved ones are in good hands.”

Family & Nursing Care, with its 24/7/365 days-a-year support, is always ready to assist, regardless of the time of year. However, it’s never too early to begin evaluating and planning for holiday care needs. To ensure the best possible support, Sharp and fellow Director of Client Services, Natalie Blickman, recommend reaching out to your Client Services Manager as soon as your holiday plans are set.

Tailoring Care to Your Needs

Home care is never one-size-fits-all. During the intake process, Client Services Managers work closely with clients and their families to determine the best level of care and services for the holiday season.

Some clients may prefer to continue their regular services on specified holidays, while others may need extra support during this busy time. Examples of holiday-specific care include:

  • Overnight support while a primary caregiver is out of town
  • Mobility or companionship assistance during family gatherings
  • Transportation to and from holiday events
  • Assistance with packing for travel
  • Support with seasonal traditions, such as mailing holiday cards or preparing special recipes
  • Companionship to ensure your loved one isn’t alone

“The holiday season should be a time of joy, not stress, but balancing travel plans and caregiving can sometimes feel overwhelming,” says Sharp “Our goal is to take the stress out of it, so families can not only have the peace of mind that comes with having the support of a Caregiver who feels like family, but so they can enjoy these special moments to the fullest.”

Getting Started

To arrange home care services during the holidays, current clients should contact their Client Services Manager, who will review unique care requests and answer any questions before scheduling care.

The holidays are also a time when many older adults consider starting home care services for the first time. As Blickman notes, “Holiday gatherings often highlight the ways in which an older family member could benefit from additional support. Whether it’s daily living assistance or companionship, our team is here to help.”

New clients can get started by calling Family & Nursing Care at 800-588-0517 to connect with a Client Services Manager. The intake process includes a series of questions to help match clients with the best Caregiver for their needs.

To learn more about Family & Nursing Care’s holiday services and 24/7/365 support, visit the Home Care Services or Contact Us webpages.

 

World Mental Health Day: Enhancing Support for Our Aging Population

As we observe World Mental Health Day on October 10, it is crucial to highlight the increasing need for mental health awareness and support among older adults. With the global population aging rapidly, an estimated 1.4 billion people – or one in six – will be 60 years old or older by 2030. This demographic shift brings both opportunities and challenges, especially as it relates to mental health.

Many older adults remain in good health, but as they age, they face heightened risks for mental health conditions such as depression and anxiety. These issues are often compounded by physical health challenges, including reduced mobility, chronic pain, frailty, and dementia. Addressing these mental health issues is critically important when it comes to helping seniors lead fulfilling and dignified lives.

World Mental Health Day serves as a vital opportunity to raise awareness about these issues and promote actions that can improve the mental well-being of older adults. Just as June’s Alzheimer’s and Brain Awareness Month emphasized the need for greater understanding and resources for cognitive diseases, October’s focus on mental health highlights the broader spectrum of emotional support required for our aging population.

“On World Mental Health Day, it’s crucial to recognize that mental well-being is as essential as physical health for older adults, though often overlooked,” says Kelly Salb, Vice President of Client Services for Family & Nursing Care. “At Family & Nursing Care, we are committed to providing older adults and their families access to high-quality care, companionship, and daily living assistance, ensuring that seniors not only have their physical needs met but also their emotional and psychological needs.”

The Family & Nursing Care Difference

Family & Nursing Care is a longtime leader in providing access to best-in-class care for older adults. We understand the unique mental health challenges of seniors and offer specialized home care services to address them as best as possible. Our network of professionally certified Caregivers has extensive experience supporting clients’ overall well-being, including:

  • Companionship Services: Social isolation and loneliness can significantly affect mental health. Companionship services – which range from assistance with normal routines and taking a walk to providing company at mealtime and accompanying on appointments – provide meaningful interaction and emotional support, helping seniors stay engaged and connected. By fostering relationships and offering regular social contact, professional caregivers can help reduce feelings of loneliness and improve mental well-being.
  • Mobility Assistance: Physical limitations can exacerbate mental health issues. Mobility assistance services – including help getting up, walking, transferring into or out of bed, and range of motion exercises – help seniors maintain their independence and participate in activities that enhance their quality of life. This support not only aids in physical mobility but also contributes to mental health by encouraging a more active and connected lifestyle.

World Mental Health Day is an important occasion to reflect on the mental health needs of older adults and consider how we can make a difference. Whether through home care services or by offering support to loved ones, every effort contributes to a more supportive environment for seniors. To learn more about Family & Nursing Care’s leading home care services, visit our Mobility Assistance and Companionship webpages.

 

 

Vote for Family & Nursing Care in the Best of Bethesda Reader’s Poll!

 

Family & Nursing Care has moved on to the Elimination Round in Bethesda Magazine’s Best of Bethesda Readers’ Poll, and voting is now live! Please vote for us as the best In-Home Health Care Service in the Health & Wellness category by casting your vote at the link below.

We are proud and honored to have been voted as the area’s best in-home care provider nine times. Please help us make it a perfect 10! Voting ends September 30 – so please vote today!

Earning recognition such as this is important in helping spread the word about our services so we can reach even more clients and families in times of need. Thank you in advance for your support!

Why Competitive Analysis is Important to Home Care Leaders

Family & Nursing Care CEO, Neal Kursban, was one of four home care leaders interviewed by Home Health Care News for an article titled, Secret Shopping and Competitive Analysis: How Home-Based Care Providers Use Their Peers to Get Ahead.

For his take, Neal shared that he believes that it’s important for leaders to be aware of their company’s place in the larger home-based care market.

“Some companies always want to be in the middle of that bell curve, and some want to intentionally be priced higher, and some want to be the low cost provider,” he said. “I just think it’s a smart business practice to know where you stand relative to others in your market.”

To see what else Neal and the others had to say, read the full article here*.

*Must have HHCN+ membership to access

 

Meet Lauren Whaley – Compassionate Client Services Manager Committed to an Elevated Level of Customer Service

Lauren Whaley joined the Family & Nursing Care team in October 2020 as a Client Services Manager Associate before quickly being promoted the next year to Client Services Manager. In addition to her other responsibilities, Lauren supports the clients and families at Riderwood Senior Living in Silver Spring, Maryland, where she enjoys making home visits and getting to know each client on a personal level to better understand their needs.

Prior to joining Family & Nursing Care, Lauren worked at Make-A-Wish Foundation and Easterseals where she helped assist families in need. This experience combined with her diverse skill set and passion to enhance the lives of others has helped her excel as a Client Services Manager.

Known for providing a high level of customer service through empathy, guidance, and compassion, the clients and families Lauren supports often sing her praises. Her attention to detail, dependability, organization, and calm demeanor allows her to effectively communicate and connect with clients and co-workers alike.

A graduate of the University of Maryland with a degree in Family Science, Lauren enjoys spending her free time with family and friends and being outdoors as much as possible.

At Family & Nursing Care, our team of highly trained Client Service Managers serve as liaisons, educators, listeners, and problem solvers to help meet clients’ caregiving needs every step of the way. They are responsible for communicating with clients, families, and healthcare professionals, while working in tandem with Care Coordinating Managers to match the right Caregiver to each client. To learn more about how our team can help, visit our Client Services Managers webpage.

Staying Safe Amid the Summer Heat

While summertime brings sunny skies and the chance to spend more time outdoors – especially as families look to reconnect – extreme heat can also disproportionately impact certain populations. Recognizing that older adults are more prone to heat-related health problems, like muscle cramps, headaches, nausea, or even heatstroke, it’s important to prevent or respond to any warm weather issues as they arise.

That’s where Family & Nursing Care’s network of highly trained Caregivers can play a critical role in helping clients avoid any warm-weather health issues. Here are some of the ways they can assist to ensure family’s loved ones are safe during the heat of summer:

  • Hydration: Hydration is key in the summer, especially for older adults. Caregivers can make it easier for clients to drink plenty of fluids during hot summer days by making sure there is plenty of cool water to drink both in the home and when they are outside and by reminding them to drink frequently.

 

  • Proper attire: The best clothing for summer is light weight and made of natural materials like cotton or linen. These materials tend to be more comfortable and help our bodies stay cool. Before outings, Caregivers can help ensure their clients are wearing weather-appropriate clothes and have sunglasses and a hat with them to protect from sunburns, irritated eyes, glaucoma-related sensitivities, skin cancers, and more.

 

  • Heatstroke: Older adults have a harder time regulating their body temperature, making them more prone to heatstroke, which can be quite dangerous. In extreme heat, Caregivers can help their clients avoid serious issues by watching for changes in their condition which can be precursors to heatstroke. Common signs of heat stroke include a body temperature over 104 degrees, headaches, nausea, not sweating despite the heat, dry or flushed skin, and fainting. Older adults with these symptoms should be taken to a cooler indoor space, where they can lie down and have ice packs put on their body. A Caregiver can also call 911.

 

  • Mobility Issues: Even normal day-to-day activities require more energy in the summer heat, making it easier to get tired quickly. For older adults who have mobility issues, this problem is exacerbated. Caregivers can provide mobility support to your loved ones, ensuring they enjoy outdoor weather and don’t get too tired while out and about.

 

“While it’s important for everyone to stay active regardless of the time of year, it’s vital when being outdoors during the summer to take the proper precautions and ensure you are prepared for the warmer weather,” says Rachel Sanford, a Registered Nurse and Director of Nursing for Family & Nursing Care Select. “Older adults are especially vulnerable to heat-related illnesses, which is why it’s very helpful for someone else, like a Caregiver, to be on hand, to assist with the right tools and guidance to help prevent and/or respond quickly to any warm-weather related issues.”

For more information about the services available at Family & Nursing Care, visit the Home Care Services webpage. For more information about the impact of heat on older adults, visit the Centers for Disease Control and Prevention website.

Gwendolyn Morris-Smith Receives the MNCHA Caregiver of the Year Award

On May 14, 2024, during the Maryland-National Capital Homecare Association (MNCHA) Annual Conference held at the Maritime Conference Center in Linthicum Heights, Maryland, Family & Nursing Care’s Gwendolyn Morris-Smith was honored with the prestigious Caregiver of the Year Award. Celebrating caregivers who consistently exceed expectations, Gwendolyn received this award for her dedication, compassion, and an unwavering commitment to meeting her client’s needs.

The ceremony, attended by her daughter, daughter-in-law, and sister, was an overwhelmingly positive experience for Gwendolyn. “It was a feeling I’ve never felt before. It was truly amazing,” she said when reflecting on the emotional impact of the event. Gwendolyn shared her profound gratitude for receiving the award, “The award means a lot to me. Knowing I’m appreciated and recognized brings me great joy and shows I’m making a difference.”

Gwendolyn’s journey into the caregiving profession began with an interest in assisting vulnerable people. “I’ve always had a passion for helping others, and becoming a caregiver allowed me to make a positive impact in people’s lives,” she said. Her clients frequently praise her dedication, which fills her with a deep sense of accomplishment. “It makes me feel fulfilled just knowing I can help do things for them that they no longer may be able to do themselves.”

Gwendolyn’s career with Family & Nursing Care Select began in 2009 when she sought employment with a reputable com

pany upon receiving her permanent resident status in the U.S. “The reputation of the company and the positive feedback I heard from other employees drew me to Family & Nursing Care,” she recalled. Her tenure with the company has been marked by numerous cherished memories, including helping a client experience the joy of dancing for the first time in her life.

Having worked in the industry for over 20 years, Gwendolyn attributes her success to essential qualities, such as compassion, empathy, patience, respect, reliability, and presence. The most rewarding part of her career, Gwendolyn shared, is making a difference in people’s lives. “That’s why I do what I do,” she stated. Her advice to fellow Caregivers is to treat clients with the same respect and care they would want for their own loved ones.

Since starting her career in 2003, Gwendolyn has consistently demonstrated kindness, patience, and a gentle demeanor. Her ability to connect with clients, even those whose families are far away, and her attentiveness to their needs have made her an indispensable part of their lives.

One standout instance of her expertise involved identifying an emergency situation early on that led to life-saving treatment for a client. Her proactive approach, arriving on time and ready for every shift, and her dedication during the COVID-19 pandemic, have all earned her high praise. A client’s family member said of her, “Gwendolyn has been an amazing help during this time, and I can’t thank her enough for everything she has done for both of my parents and especially my mother right now. COVID-19 has made this whole process challenging, and knowing Gwendolyn is there with my mom gives us all great comfort.”

Allison Bates, Director of Care Coordinating for Family & Nursing Care Select, summed up Gwendolyn’s impact by stating, “From day one, Gwendolyn has been dedicated, nurturing, kind, positive, and loving with every client. She is a one-of-a-kind Caregiver who consistently goes above and beyond what is expected. She always makes the best decisions for her clients and truly treats them as if they were her own family.”

Please join us in congratulating Gwendolyn on this incredibly well-deserved honor!

The Continued Trend Towards At-Home Care

In recent years, there has been a noticeable shift in the approach to care for older adults in the United States. With the continued strain on healthcare systems and a growing desire to prioritize comfort and familiarity, more families are opting for at-home care over traditional hospital, hospice, or nursing home settings. This trend is not only driven by external pressures on the healthcare system but also by an increased recognition of the benefits of older adults living in their own homes.

One significant aspect of this shift is the emergence of hospital-at-home programs. These programs, offered by many leading medical institutions, aim to provide hospital-level care in the comfort of patients’ homes. By leveraging technology and skilled healthcare professionals, hospitals can deliver a wide range of services, from acute medical care to post-surgical recovery, without the need for prolonged hospital stays. This not only reduces the burden on healthcare facilities but also enhances patients’ quality of life by allowing them to remain in familiar surroundings.

A similar trend can also be seen for private duty home care, where statistics reflect the growing popularity of this as a preferred option for older adults. According to recent data, the demand for at-home care services has surged, with a significant increase in the number of families opting for at-home care solutions over traditional nursing home placements. With 10,000 baby boomers turning 65 each day, according to the Census Bureau, and a reported 77% of adults over the age of 50 preferring to “age in place,” this movement is only expected to grow exponentially from here.

Mitch Markowitz, Vice President of Business Development at Family & Nursing Care, emphasizes the importance of this shift, “At-home care offers an unmatched level of personalized attention and comfort for older adults that can often improve recovery outcomes. At the same time, it’s equally important for home care companies to collaborate with healthcare providers when individuals are discharged to cover any potential gaps and ultimately ensure a successful return to health.”

As one of the oldest and leading home care resources in Maryland and Washington, D.C., Family & Nursing Care’s mission is to help older adults live their fullest independent lives in the comfort of their own homes. For more than 55 years, we’ve assisted tens of thousands of families by providing access to Caregivers who help with activities of daily living, including bathing, dressing, mobility assistance, errands, meal prep, light housekeeping, medication reminders, companionship, and more.

Driven by a desire to improve patient outcomes, alleviate pressure on healthcare systems, and promote independence and comfort for older adults, the rise of at-home care represents a fundamental change for this industry. And as the demand for at-home care continues to grow, providers like Family & Nursing Care are prepared to play a crucial role in supporting the evolving needs of aging populations and their families.

To learn more about our leading home care services, visit the Why Us? page on our website.