Category: Blogs
Family & Nursing Care Foundation Awards $60,000 in Annual Grants

The Family & Nursing Care mission – to allow older adults to age with dignity – is one that extends to every facet of our brand, including the Family & Nursing Care Foundation, which since 2008 has awarded grants to organizations that help lower-income adults gain access to the home care services they need, while empowering the next-generation of Caregivers to earn their Certified Nursing Assistant (CNA) training.
This year, thanks to the continued contributions of our community and donors, the Family & Nursing Care Foundation, which operates as a fund of the Greater Washington Community Foundation, was proudly able to award $60,000 to the following organizations during the 2023 grant cycle:
- $20,000 to Home Care Partners
- $20,000 to Community Reach of Montgomery County
- $20,000 to the Jewish Social Service Agency (JSSA)
These funds provide more than 7,000 hours of comprehensive home care services each year, allowing for more low-income seniors to remain in their homes.
Additionally, the Family & Nursing Care Foundation has established a $50,000 scholarship fund to support students pursuing their CNA license. The fund, created in partnership with Montgomery College, awards $10,000 each year of a five-year period to select CNA candidates applying for financial assistance.
“The number of Americans ages 65 and older is projected to more than double to over 98 million by 2060, making the need for quality, accessible home care – and the demand for trained professionals to care for the aging population – greater than ever,” said Sandy Kursban, founder of Family & Nursing Care and founder and chair of the Family & Nursing Care Foundation. “The Family & Nursing Care Foundation was created to address this growing challenge head-on by providing lower-income seniors with devoted home care and deserving students with scholarships to build their future CNA careers. Now in its 15th year, we could not be prouder to continue helping organizations that share the Foundation’s commitment to advancing life-changing work in our communities.”
To read the stories of individuals who have been helped by the Family & Nursing Care Foundation or to make a donation to support next year’s grant cycle, please visit the Foundation webpage.
Coordinating Care During the Holidays

While the “most wonderful time of year” still seems far away, now is a great time to start thinking about your needs during the holiday season. Whether your plan is to host loved ones at home or to join the millions of Americans hitting the road during the holiday season, managing a care plan for yourself or a loved one shouldn’t be a source of added holiday stress. We’ve outlined several ways Family & Nursing Care can help clients ensure the smooth planning and execution of their care plan heading into the end of the year.
Planning Ahead
It can be challenging for families to find caregivers during the holidays. Kelly Ann Sharp, Director of Client Services for Family & Nursing Care, explains that “industry-wide, the holiday season is typically when demand for quality caregivers is at its highest, as many families plan to travel and gather out of town, and as winter weather events increase, so do older adults’ risk of fall-related injuries.”
As a 24/7/365-days-a-year business, Family & Nursing Care prides itself on being ready to help older adults and their families whenever a sudden home care need arises. However, it’s never too early to begin evaluating and planning for holiday care needs. To better provide high-quality support, Sharp and fellow Director of Client Services, Natalie Blickman, recommend clients reach out to their Client Services Manager as soon as holiday travel and gathering plans are solidified.
Accommodating Clients’ Unique Needs
Home care is not a one-size-fits-all approach and, during the intake process, the company’s Client Services Managers will work one-on-one with clients and their families to determine what level of care and services best suit their holiday needs.
Clients may prefer to simply request the same services they regularly use throughout the year on a specified holiday; in other cases, clients and their families needing extra support during the busy season may request one-time services outside of their typical care plan. Examples of holiday-specific care clients may request include:
- Overnight support, while a primary family caregiver is out of town
- Mobility or companionship assistance during family gatherings
- Transportation to and from gatherings outside the home
- Assistance with packing for holiday travels
- Support/assistance for seasonal traditions, such as mailing holiday cards or preparing a special recipe
- Companionship, to ensure your loved one isn’t alone during this time
“The holidays can be a special opportunity to gather, celebrate and reconnect with loved ones near and far. It’s also a time when families may feel the most time and resource-starved,” said Sharp. “Our aim at Family & Nursing Care is simple: give clients and their families peace of mind when they need it most. This promise is one we uphold year-round, with compassionate, genuine support and Caregivers who feel like family, so older adults and their loved ones can spend less time stressing and more time enjoying life’s fullest moments.”
Getting Started
To arrange home care services during the holidays, current clients and families simply need to contact their Client Services Manager, who will review clients’ unique care requests and answer any questions you may have before scheduling care.
The holidays may also be a time when older adults consider initiating first-time home care services.
“During holiday gatherings, people tend to spend more one-on-one time with older family members and may notice ways in which their loved one could benefit from additional support. Whether they’re interested in help with daily living or companionship services, our team is a resource for helping older adults access the quality care they need to maintain their independence at home,” said Blickman.
To get started, new clients may call Family & Nursing Care at 1-800-588-0517 to connect with one of the company’s Clients Services Managers. During the intake process, Client Services Managers will ask a series of demographic and lifestyle-oriented questions to help match clients with the best Caregiver for their unique needs.
To learn more about Family & Nursing Care and its holiday and 24/7/365 services, new clients can also visit the Home Care Services or Contact Us webpages.
Why Seniors Need Vaccines (and How They Can Get Them at Home)
By Emily Shewmaker, Pharmacist and Founder of Vaccine Valet, Chevy Chase, Maryland

Why should you or your loved ones get vaccines, and what makes them so valuable to the health of older adults? With so much vaccine talk lately, questions like these have been on many people’s minds. It’s important that seniors and their families fully understand why vaccines are such an important part of healthy aging, as well as how and when they should be scheduling them.
Think of a vaccine as a personal trainer for your immune system. We hire personal trainers to assess, educate and create effective exercise programs that empower us to reach our health goals. Vaccines are similar in that they work by introducing the blueprint of a particular disease-causing agent, which our immune system then uses to recognize, minimize, and destroy potential exposures to that disease in the future. So, why should we get vaccines? To jumpstart our immune systems to be more efficient at eradicating these infections and viruses.
Many vaccines require subsequent boosters to help maintain the optimal level of protection needed. If the vaccine is like our personal trainer, then, these boosters are similar to the check-in’s we periodically have with our trainers to stay on course with our goals. These subsequent vaccine boosters are as important as receiving the initial inoculation, and the timing of them is key to sustaining the minimal response required to overcome the effects of preventable diseases.
So now that you know a little more about why you and your loved ones should be vaccinated, which specific vaccines are recommended for seniors? Below are the vaccines most often recommended for those ages 50 and older. There may be additional vaccines suggested depending on lifestyle, vaccination history, or other illnesses that may shorten the time intervals of receiving a booster.
Recommended Vaccines for Seniors:
- Shingles: recommended for seniors age 50+; two doses 2-6 months apart
- Pneumonia: recommended for seniors 65+; need to be vaccinated again if received younger than age 64
- Tetanus: recommended for all seniors; booster is needed every 10 years
- Influenza: recommended for all seniors annually; the adjuvanted (Fluad®) and the high-dose (Fluzone® High-Dose) versions are formulated and approved specifically for those 65 and older.
- COVID-19: The CDC recommends that everyone age 6 years and older should get one updated Pfizer-BioNTech or Moderna COVID-19 vaccine to be up to date. People ages 65 years and older may get a second dose four or more months after the first dose.
We are quickly approaching the fall and winter seasons, the time of year when the influenza virus begins to circulate. As a preventative measure, the flu vaccine is highly recommended to mitigate the symptoms and severity of this virus. As we age, so do our immune systems – and they naturally begin to lose some of their strength in fighting off infection.
Vaccine Valet has formed a solid relationship with Family & Nursing Care over the years because we admire their expertise in providing quality, reliable in-home care and support – our own loved ones are actually clients! Vaccine Valet offers support to Family & Nursing Care clients and their families by offering vaccination services in the comfort of their own home. Family & Nursing Care does not receive any payment or services for clients who use Vaccine Valet’s services. To learn more about Vaccine Valet or to request an in-home vaccine appointment for yourself or your loved one, find us at www.vaccinevalet.com.
Caregiver Appreciation Picnic
Jeffrey Briggs, Director of Intake, Named to Aging Media Network’s Future Leaders Class of 2023

We are so proud of Jeffrey Briggs, Family & Nursing Care’s Director of Intake, who was named to Aging Media Network’s Home Health & Home Care Future Leaders Class of 2023. You can read more about this prestigious award here.
Jeff is a dedicated professional who sees his chosen career as an opportunity to work every day to enhance the quality of life for older adults. As Director of Intake, Jeff has built a team and strategy that aims to understand each client’s unique needs and guide them toward solutions. He consistently demonstrates the unfailing ability to expertly shepherd clients and families through the intake process.
Jeff is adept at handling every situation that comes up in his role with knowledge, compassion, and the utmost discretion. Over his 9-year tenure with Family & Nursing Care, he’s graciously visited hundreds of older adult clients in their homes to personally ensure that Family & Nursing Care is not only meeting their expectations for service but is exceeding them. Jeff carefully treats each client and family with dignity and respect, and works tirelessly to see to it that caregivers are carefully matched to meet the needs of each client and help enhance their quality of life.
To become a Future Leader, an individual is nominated by their peers. The candidate must be a high-performing employee who is 40 years old or younger, a passionate worker who knows how to put vision into action, and an advocate for seniors and the committed professionals who ensure their well-being.
Please join us in congratulating Jeff on this amazing and well-deserved accomplishment!
Flexibility to Address Changing Needs

Along a family’s care journey, circumstances can change, and clients and families may need to reassess their needs and consider whether it’s time for additional caregiver support, either on a short-term or long-term basis.
At Family & Nursing Care, Client Services Managers are here to engage with clients and families. They are with you every step of the way and can provide insight and assistance around all care decisions.
Kelly Salb, Vice President, Client Services, Kelly Ann Sharp and Natalie Blickman, Directors of Client Services, and Celina Quismorio, Director of Nursing, Family & Nursing Care Select, recently sat down to discuss their experiences in guiding clients and families through the process of arranging additional caregiver support.
Additional Support for Short-Term Needs
“It’s important for our clients and families to understand that we are flexible and able to provide support beyond what is originally scheduled when short-term needs arise,” says Salb. The team readily identified various situations which could trigger a need for additional short-term Caregiver support:
- Vacation/travel – Caregivers can travel with families to care for clients so that everyone can relax and enjoy their time together.
- Events – (weddings, reunions, graduations, etc.) – Caregivers can help clients get ready and assist them while at the event.
- Hospital/Rehab Stay – Many family caregivers dread leaving their loved ones alone in a hospital or rehab setting, even for a little while. A Caregiver can offer respite to the family members by staying with their loved one in the hospital, even overnight. Caregivers can also learn about and help clients digest information about continuing exercises, diet, and other changes needed to help the client successfully recuperate at home after discharge.
- Discharge/Recovery Support – Caregivers can accompany clients home from the hospital or rehab and/or continue to provide additional support while they recuperate at home. Caregivers can watch clients who may be a fall risk in a weakened state, remind them to take medications, and much more.
- Respite care – Caregivers can provide fill-in support while a family caregiver is away/on vacation or when they just need a break.
- Emergency/back-up care – Caregivers can provide fill-in support when a family caregiver has an emergency.
- Moving support – Moving can be a difficult adjustment for anyone. A Caregiver can offer support and assist a client in acclimating to their new home environment (especially when the move is to an assisted living community or memory care).
“I often ask family members, what would you do with your Mom or Dad if you could be here?” says Quismorio. “I explain that Caregivers can fill in for those needs – help to go up the stairs, keep them company, take them out to lunch or to the doctor. Really anything the family caregiver would like to do for their loved one but can’t because they are not available.”
Consistent Additional Support
Client Services Managers form strong relationships with their clients and keep close tabs on their changing needs. Even more importantly, they pay close attention to feedback from Caregivers on how their clients are progressing. If a Caregiver observes noticeable changes in a client’s condition, they are encouraged to share their concerns with Family & Nursing Care so that Client Services Managers can have a conversation with the client and/or family about the possibility of needing more Caregiver support. Some changes Caregivers have observed include:
- balance issues
- confusion
- depression
- poor sleep
- risk for wandering
- hygiene issues (soiled linens, household tasks not completed)
- worsening medical conditions
- forgetting to take medications
“We definitely rely on feedback from Caregivers to alert us to changes with a client’s condition. However, family members should know that if they observe changes or have concerns, we are here for them and can help talk through options for additional care,” says Sharp.
Couple Care
Salb says that clients who are already actively using Family & Nursing Care services have found a lot of value in adding couple care services. “Many clients don’t know that we offer couple care services at a much lower rate than we would charge for two individual clients,” she says. “For example, if a Caregiver is providing services for a client, and along the way the client’s spouse feels that they could use a Caregiver too – either for a short time while they recover from an illness or injury, or on a regular basis. In that case, we can set up a couple care plan.”
It should be noted that couple care is not only for spouses. Couple care plans and rates can be applied to care for any two individuals living in the same household – parent and child, siblings, friends, etc.
Family & Nursing Care in Action
A client named Pam is the primary caregiver for her husband Ron who suffers from dementia. She came to Family & Nursing Care to set up care for Ron that included a Caregiver coming to their home for four hours a day to give her some respite and time for self-care. Then one weekend, Pam fell and was admitted to the hospital. “This unexpected emergency left us panicked. Without someone reinforcing his usual routine, Ron would become confused and forget things like taking his medications, eating, and letting out the dogs,” she recalled. “Our Client Services Manager was able to quickly refer additional Caregivers to give Ron 24-hour support until I could resume my responsibilities.”
When Pam was discharged from the hospital several days later, she was still weak and tired, so the Caregivers began providing care for both Pam and her husband. When Pam regained her strength and health, they changed their schedule back to what it had been before the crisis hit.
“I was very impressed with how Family & Nursing Care’s client services helped us seamlessly change our care situation as our needs shifted. The unparalleled hands-on and emotional support from Family & Nursing Care and the exceptional care from the Caregivers made a world of difference,” said Pam.
Communication is Key
Blickman says that when it comes to working with your Client Services Manager, communication is key to a successful relationship. “We are in this together to try to provide the best outcomes for clients,” she says. “Whatever you might be thinking about, whatever questions you have, just reach out and ask. If we can’t provide the service or solution, we will offer suggestions for resources that can.” Family & Nursing Care maintains great relationships with area senior living communities, aging life care professionals, rehabilitation facilities and hospitals, and can help with guidance and resources for clients and families looking to take a next step.
From the responsiveness and flexibility of the Client Services team to the high-quality, sincere, and enthusiastic Caregivers, we offer the support, empathy and respect every family needs to navigate their care journey, through every twist and turn along the way.
CEO Neal Kursban Talks Corporate Culture at Home Care Innovation Forum

CEO Neal Kursban, attended the Home Care Innovation Forum from June 4-6, 2023 in San Diego, CA, where he joined with other home care executives to connect and learn from each other, and explore new ideas, solutions, and technologies in the industry. Neal was a featured speaker at the conference where he presented on the topic of “How to Retain Your Culture While You Scale.”
At Family & Nursing Care, we don’t just talk about culture – we live it. Our staff abides by a set of 15 Guiding Values that emphasize respect, integrity, excellence, compassion, collaboration, and personalization. The Guiding Values serve as a compass for our staff, providing clear guidance on how to approach work and every interaction.
Family & Nursing Care Awarded with the 2023 NBRI Circle of Excellence Award

Family & Nursing Care is thrilled to have been recognized with the National Business Research Institute’s (NBRI) Circle of Excellence Award for the eighth consecutive year. This prestigious award recognizes outstanding achievements in Customer, Staff, and Caregiver Satisfaction based on data gathered from 2022 annual surveys of Caregivers, staff, and clients.
The data collected from the survey helps our team understand the experiences of our clients and their Caregivers and allows us to identify areas of excellence, in addition to opportunities for growth and improvement. With a focus on delivering the best client, Caregiver, and staff experience, this validation is meaningful to Family & Nursing Care, and we are proud to share:
- Caregivers categorized 9 out of the 10 topics addressed in the survey as strengths, with Job Satisfaction and Culture & Climate showing the highest satisfaction ratings amongst the Caregivers. None of the topics were categorized by Caregivers as weaknesses or threats. Additionally, 91% of respondents answered that “Overall, I like being a caregiver with Family & Nursing Care.”
- Our office staff survey gauges 14 different areas. Our office staff identified all 14 areas as strengths, with Values & Vison and Supervision performing at a best-in-class level of 90% or above satisfaction rating.
- Clients expressed 94% satisfaction with the initial intake process, and 96% of new client respondents and 100% of client respondents who have been with Family & Nursing Care for a year or more, answered that they would recommend Family & Nursing Care to a friend or family member.
Family & Nursing Care embraces the best practice of continually assessing customer and worker experiences (including staff and Caregivers) and targeting the variables that drive these experiences to provide us with the keen insight and actions necessary for continuous improvement.



