We’re Ringing in 2022 with a Win!

Best of Bethesda 2022Happy New Year 2022!  We hope you had a wonderful holiday season.

Here at Family & Nursing Care, we are ringing in 2022 by celebrating being voted “Best In-Home Health Care Provider” in Bethesda Magazine’s Best of Bethesda Readers’ Poll!

Every year, local feature and lifestyle publication, Bethesda Magazine, enlists its readers to vote on the best of the best in the Bethesda area. The program accepts only write-in votes to identify local companies that its readers believe provide premium service to their customers and community while helping make the Bethesda area a great place to live, work, and play.

This is our 7th time winning the “Best In-Home Care Provider” crown, having had previous wins from 2013-2019, and making the list as a Top Vote Getter in 2020 and 2021. We are humbled and honored to receive this distinction as it’s public recognition like this that enables us to reach out and provide support to even more clients.

At Family & Nursing Care we work tirelessly to fulfill our mission to enhance the lives of older adults in our region. We continuously seek to innovate and find ways to improve the client experience and exceed clients’ expectations.  Being voted “Best of Bethesda” honors that work and gives us the confidence to keep moving forward in making a difference in someone’s life every day.

We thank the clients, Caregivers, and professionals with whom we are privileged to interact, for placing their trust in us and allowing us to continue our valuable work.

Industry Insights from Family & Nursing Care’s CEO, Neal Kursban

Neal Kursban HeadshotFamily & Nursing Care CEO, Neal Kursban, is a well-respected industry leader and is regularly sought out to share his wisdom and insider industry know-how with others. Recently, Home Health Care News (HHCN), the leading source for news and information covering the home health industry, featured Neal and/or Family & Nursing Care in the following pieces:

Neal serves as a member of the Private Duty Home Care at NAHC Advisory Board, and he was recently invited by NAHC as a webinar panelist where he joined with other industry leaders as well as legal experts for an open conversation about vaccine mandates and the impact they could have and are already having on the home care industry. Neal said, “I think it’s a no-brainer that clients want vaccinated caregivers … and as a business person, when they ask for that I want to find a way to get to yes.” Neal also shared that nearly all caregivers currently working with Family & Nursing Care have already been vaccinated.

Meet Emily Smith – A Client Services Manager Who Makes Caring for Older Adults a Family Affair

Emily Smith HeadshotEmily Smith’s life centers around family. At home, Emily and her husband, Tom Smith, who is also a valued team member here at Family & Nursing Care, enjoy attending their three young children’s extracurricular activities and watching movies as a family. Emily’s dedication to family extends to her professional life, too. She works alongside her sister-in-law Kelly Ann Sharp, our wonderful Director of Client Services, to support our client’s, families, and professional’s needs. Emily cares for her clients and their families like her own, always keeping their best interests at heart.

Emily holds a bachelor’s degree in Social Work from Salisbury University and a master’s degree in Social Work from the University of Maryland. While earning her degrees, she worked as a GNA at a local Nursing Center for four years and also interned at an Adult Day Care facility.

Emily has been in her role as Client Services Manager since April 2013 when, after eight years of loyal service to foster children, she returned to her roots and true passion of working with and supporting older adults. Her excellent communication skills, responsiveness, and conscientious nature ensure the best customer service possible and build rapport with our clients she serves.

Meet Lea Picard, “Picture Perfect” Client Services Manager

Lea Picard HeadshotWe like to describe Lea Picard as “picture-perfect”. Not only does she dabble in photography as a hobby, she also perfectly represents our guiding values of honoring, empowering, and supporting clients and their families in every possible way. She’s worked as a Client Services Manager at Family & Nursing Care for over two years, playing an important role in the company’s expansion goals: working with clients, professionals, and families in the Howard County region as we expand services to meet the needs of those in the area. Lea is also the Client Services Manager for the Seabury care management group, helping to assist their clients with private duty home care needs.

Lea loves forming meaningful connections with clients, which is why her favorite part of her job is going on home visits to clients. Always ready, willing, and able to lend a helping hand, Lea volunteered her time during COVID-19 in 2020 to assist in preparing and distributing much needed PPE packages to Caregivers.

Next month, Lea will be volunteering her time once again to help someone in the Family & Nursing Care family – she’ll be working as the photographer at a co-worker’s wedding!

Taking Care of Others by Meeting Personal Wellness Goals

Give Hero and Family & Nursing Care LogosWith a dedicated staff whose daily work activities revolve around being responsive to the needs of clients and their families, caregivers, and professionals, the Human Resources team at Family & Nursing Care puts a special focus on making sure the staff themselves have opportunities to attend to their own personal wellness.

Over time, HR has introduced programs to meet these needs, like making baskets of healthy fruit available in the office, ordering in a salad bar for lunch once a week, and providing discounts on gym memberships.  As COVID-19 took hold in 2020, some of these initiatives became displaced while more of the staff began to work from home.

With the staff needing to put forth even more effort to attend to the needs of others and attention to personal health and wellness becoming even more important during this time, the HR team deliberated on how to motivate the staff to continue meeting personal wellness goals.  Then they found GivHero.

GivHero is an app that offers an innovative solution to support workplace wellness and social causes. Through the GivHero app, staff can compete in wellness challenges and easily track their progress toward meeting the challenge goals through syncing their smartphone, watch, or other tracking device to the app, or through manual entry.  The reward for meeting the goal is a donation from the company to one of a number of social causes or charities selected by the staff member themselves.  Along the way, staff can check up on co-workers’ progress and offer support to coworkers toward meeting their goals, or even engage in some good-natured competition.

For the initial GivHero challenge, a goal was set for Family & Nursing Care staff to take 5,000 steps a day for one month. Family & Nursing Care donated $1 per participant to the charitable cause of the staff member’s choice for every day that the goal was met.  Over 30 participants stepped their way to donating $564 to charity and enjoyed some friendly encouragement and competition along the way.  Over the course of the month, 5,260,363 collective steps were taken by Family & Nursing Care staff members.  Enough steps to walk from the Silver Spring office all the way to Los Angeles!

As she works to put together the next challenge, HR Manager Gabriela Marr is quite happy with the results GivHero has already provided.  “With an entire staff who innately have that giving spirit, what better way to motivate them to focus on their own health and wellness than by offering them a chance to give back while doing it,” she said.

A Spirit of Giving: The Family & Nursing Care Foundation

Puzzle piece with a hand holding a heartAt Family & Nursing Care, our mission of care extends to the community through the Family & Nursing Care Foundation, which offers grants to help lower-income older adults gain access to the home care they need and provides scholarships for students to receive Certified Nursing Assistant (CNA) training to care for the aging population.

We are so grateful to those who have contributed to the Family & Nursing Care Foundation, which operates as a fund of the Greater Washington Community Foundation. It is because of these donations that this year we were able to grant:

  • $20,000 to Home Care Partners
  • $20,000 to Community Reach of Montgomery County
  • $20,000 to the Jewish Social Service Agency (JSSA)

In addition, the Family & Nursing Care Foundation has established a scholarship fund at Montgomery College to support students pursuing their Certified Nursing Assistant (CNA) license. Through a partnership with the college, the Foundation has established a $50,000 scholarship. Ten-Thousand dollars is awarded each year over a five-year period to selected CNA candidates applying for financial assistance.

It is very rewarding to see our grants provide low-income seniors with peace of mind through devoted home care and help build and enhance the careers of future CNAs. It is an honor and a privilege to be able to support these incredible organizations.

Improving the quality of life for low-income seniors is the reason our Founder, Sandy Kursban, started the Family & Nursing Care Foundation. Every gift to the Foundation is personally matched by Sandy, dollar for dollar. If you are interested in donating, please click here for more information.