Elnaz is a customer-service oriented leader whose desire to meld her talent for working with people with deeply fulfilling and meaningful work led her to Family & Nursing Care. Prior to joining Family & Nursing Care, Elnaz worked in customer service and management in the banking industry. She has now coupled those skills with her innate ability to connect with Caregivers and help them from day one to navigate their work with Family & Nursing Care.
Elnaz previously held the positions of Caregiver Recruiter and then HR Manager, Select, before being promoted to her current role as Director, Caregiver Services. In her role, Elnaz loves leading the onboarding process for new Caregivers as well as getting the opportunity talk with Caregivers and establish herself as a resource they can always come to with questions or issues.
Elnaz was born in Iran, but has lived in Maryland since early childhood. In her free time, she loves to spend time reading and traveling, and she adores being an aunt to her niece and nephew.
Becoming a nurse was a career path for Celina ever since her childhood, when, as an accident-prone kid, she spent a lot of time with the school nurse. After watching the nurse bandage her own injuries, when a friend hurt her ankle in gym class, Celina expertly wrapped her friend’s ankle with an ace bandage. When the nurse saw Celina’s handiwork, she said, “You’d make a good nurse!” That encouragement stuck with her.
After 12 years in the field of nursing, Celina joined Family & Nursing Care in 2021. Her expertise and skill were evident from the very start. In fact, after only a few months on the job Celina was promoted to her current position as Director of Nursing.
Celina is responsible for the day-to-day operations of the nursing department. While her activities can vary, they include collaborating with other departments, conducting Start of Care assessments and Supervisory Visits with clients, updating clients’ Plan of Care, giving Caregiver Orientation presentations, and staffing blood pressure clinics at area senior living communities, to name a few. She also provides advice, resources, health education and skills review to Caregivers.
In her role Celina gets to meet a lot of different people – both Caregivers and clients – and hear about their life experiences. She says the best part of her job is having conversations with the people she meets and learning about the unique ways in which they have contributed to and impacted our world.
When she’s not working Celina likes to relax by watching Netflix, spending time with family and her fur-babies (both a cat and a dog), going on nature walks, bowling and going out for Pizza!
Pam has been with Family & Nursing Care since 2017. She has held various roles within the company, including Recruiting Coordinator, Care Coordinating Manager, and Caregiver Recruiting Manager, before being promoted to Director, Caregiver Recruiting. Pam previously pursued a degree in Nursing before changing her focus to a new passion, Health Services Management. Before joining the company, she worked at a local skilled nursing facility where she would refer clients to Family & Nursing Care, which is how she first learned about the company.
Pam understands that caregiving isn’t easy and has the utmost respect for Caregivers and their selfless acts of kindness with clients. She came to love recruiting, and wants to continue looking for the best Caregivers for Family & Nursing Care. She enjoys meeting and interacting with all the different candidates along the process.
Outside of work, Pam likes watching movies, going to the park with her son, and spending time with family.
Natalie has been with Family & Nursing Care since 2017. She has held various roles within the company, including Front Desk Associate, Client Services Manager, and Assistant Director, Client Services, before being promoted to Director, Client Services. She has always had a desire to help those in need. She especially loves getting to know clients and hearing their unique stories.
She enjoys helping families figure out how to best support their loved ones. From personal experience, she knows that it can be challenging to figure out what’s best and wants to be there to support her clients and their families every step of the way.
Outside of work, Natalie enjoys spending time with family & friends, being outdoors, traveling, and live music.
As Director of Care Coordinating, Classic, Amanda loves that she gets the opportunity to connect with different people within the homecare industry and see different perspectives on various issues. She has always held an interest in helping others and has always had a respect for older adults and those who act as caregivers. After being the sole caregiver for her mother, she feels that her life has come full circle, working for an organization that prides itself on its caregivers and the population they support. Since joining the company, Amanda has held a number of roles within the organization, including Nights and Weekends Coordinator, Care Coordinating Manager Associate, Care Coordinating Manager, and Assistant Director of Care Coordinating, Select.
When not working, Amanda enjoys going to the beach, playing with her dog, Diamond, decorating her home, and painting.
Kelly Ann has loved the aging population since her grandmother lived with her as a child, and continued to develop when she interned at an assisted living facility in college. She received her Bachelor’s Degree in Behavioral Sciences and Minor in Gerontology from York College of Pennsylvania and joined Family & Nursing Care in 2013. Kelly Ann has always been driven to helping those in need and enjoys working with people in this capacity. In her current role, she appreciates that she gets to help families find the best care for their loved one and assist them in navigating through challenging situations.
Outside of work, Kelly Ann enjoys spending time with her family and friends by staying active, attending sporting events and comedy shows, and traveling.
Risa has enjoyed a long career in Corporate Communications; leading communications initiatives for esteemed companies including HSBC North America, Sodexo, Inc., Choice Hotels International and Marriott International. Coming to Family & Nursing Care in August 2020 from the hospitality industry, Risa places an emphasis on customer care and making sure that messaging resonates with her intended audiences. Risa graduated with a Bachelor’s Degree in English Communications from Yeshiva University- Stern College for Women. She has had a passion for working with older adults since her days in high school when she volunteered at a Senior Living Community, and when she aided her Grandmother’s transition to a Skilled Nursing Facility during a summer off from college. She is so grateful to now be able to lend her communications expertise in this industry.
When not working, Risa enjoys spending time with her husband and three teenage children, as well as staying active, cooking, reading, and watching TV and movies.
Jeff’s love for helping people led him to where he is today. He earned his Bachelor’s degree in Theology from Southeastern University and his Master’s of Theological Studies from Wesley Theological Seminary. He worked in the education field before joining Family & Nursing Care in 2015. Since joining the company, Jeff has worked in the Intake department and as a Client Services Manager, allowing him to learn the importance of compassion and empathy, especially for those facing challenging situations.
Jeff’s favorite part of working at Family & Nursing Care is helping families make difficult decisions and helping them navigate home care support. He finds it rewarding to be able to help them through crisis situations, finding additional support from caregivers. He appreciates the role caregivers have and how they contribute to the overall well-being of the older adult population.
Outside of work, Jeff enjoys spending time with family, traveling and visiting new countries, hiking, cooking, and eating delicious food.
Allison joined Family & Nursing Care in 2006 and worked her way up through the coordinating department to her current role, where she oversees all Select Care Coordinating Managers. Allison has a caring spirit and enjoys the opportunity to contribute to the well-being of older adults through her role and in tandem with her colleagues, who she finds to be “some of the sweetest and compassionate folks in this business.” She believes strongly that Care Comes Full Circle and that it is amazing for her to be able to give back to those who have sacrificed their entire lives to ensure the current generation’s success
In her spare time, Allison stays as active as possible. She enjoys nature and being with family, goes for long walks in nature preserves, and rides her bicycle on trails. She also loves adventure and learning about different cultures, so she travels internationally as much as possible.